Michael Carpenter
Home Phone: (519) 759-0857
Cell Phone: (416) 500 - 7951
Email: michael.carpenter@rci.rogers.com
Website: http://zenwerx.com
To obtain a position where excellent analytical and technical skills
as well as 5 years of development experience will add value to all operations.
Experience
Network Technician,
Support Coordinator -
October 2005 - Present (Full Time)
Jan 2003 - October 2005 (Contract)
Responsible for building new and innovative tools,
services, and reports for use by the field support centre and all related
departments within the network operations group. This includes diverse
requirements from warehouse tracking/management to looking for trends and
information in collections of data.
Responsibilities Include:
-
Design,
develop and maintain various web based applications as part of a collection of
services available to the network operations group.
o
Web
Development Framework ( OO PHP w/
o
Online
Timesheets ( OO PHP w/ AJAX )
o
Online
Training Calendar + Testing ( PHP )
o
Online
Warehouse / Asset Tracking ( PHP )
-
Reporting
based on multiple data sources to extract important operational data in a
timely manner.
-
Maximizing
application availability by ensuring few non-scheduled service interruptions.
-
Working
closely with project coordinators and support staff to deliver the best user
experience possible.
Computer Helpdesk
Technician -
2000 - 2002
Responsibilities Included:
-
Answering
student and staff's computer and application issues over the phone and in
person.
-
Monitoring
computer labs for proper usage of equipment.
Computer Helpdesk
Specialist - Legislative Assembly of
1998
Responsibilities Included:
-
Answering
and logging customer issues over the phone and in person.
-
Repair
and support of multiple computer based issues.
-
Troubleshooting
and repair of hardware problems.
Computer Skills
Programming Solutions
-
PHP
( OO / Procedural )
-
Java
-
JavaScript
(AJAX/Web 2.0/DOM)
-
C
and C++
-
.NET
( C# / VB )
-
Visual
Basic 5 and 6
-
SQL
-
XML,
XSL
-
Database Applications
-
MySQL
4 & 5
-
Oracle
10g
-
MS
Access
-
Business
Objects
Server Administration
-
General
Linux Administration
-
Apache
2
-
MySQL
4 & 5
-
Subversion
Education
Completed:
Diploma, Computer Programmer/Analyst -
1999 - 2002
Working On:
BSc, Computer Science -
2004 - Present